Blog - Sales techniques and processes

The sorts of skills that are needed to succeed in sales have undergone a massive evolution, with 21st century in-demand talents barely even resembling those needed throughout the 80s and 90s. The ability to travel door-to-door selling encyclopedias, for example,…

At a time when the word ‘digital’ is dominating practically every aspect of our lives, it’s reasonable to assume that online marketing is ‘in’, while more traditional methods, like cold calling, are ‘out’. Is this true? Actually, no. In fact,…

We’ve rounded up some Bluetooth barcode scanners that we think will get the job done, saving your sales reps time while taking large orders and keeping manual errors to a minimum. Look out for scanners that have a sensible warranty,…

Ever wondered what the big deal is with Bluetooth scanners? Well, using a Bluetooth scanner holds many benefits, especially when it comes to large and bulky orders. Some businesses still shy away from embracing Bluetooth scanning and think it might…

Live chat is a great way to engage with visitors on your website, especially if your business attracts a large number of browsers. In essence, a live chat pop-up is a small screen that pops up on your website when…

Every year Inc. magazine lists the fastest-growing small companies in the USA. Some of the top performers have interesting business models. These guys certainly know a thing or two about how to get ahead of the rest using innovation and…

When it comes to the design and development of any new product, it inevitably goes through many stages. Tech start-ups prefer to use an iterative design approach, and many have done so with great success. However, while these companies have…

The word “pivot” gets thrown around a lot, especially in the tech startup industry. But it’s applicable in all types of businesses, big or small. Pivoting refers to a shift in strategy. Essentially, it refers to the decision to abandon…

Upselling is the art of persuading a customer to buy a product that is an upgraded version of the one they are considering. Because an upgraded product is often better in terms of features and/or benefits, it is therefore often…

When it comes to sales performance and securing new deals, there are a certain number of things your sales team can implement to boost sales. Often it is the small things that we forget about that hinders sales performance. Let’s…