The Customer Ordering App for 24/7 Self-Service Sales

Provide your customers with a convenient, mobile-first self-service channel. Let them browse your catalogue and place orders 24/7 directly from their own devices - increasing order volume and accuracy while boosting customer loyalty.

No credit card required Setup in 2 minutes
B2B customer using a mobile ordering app in a warehouse
Customer self-ordering

Give customers a faster way to order from you

Many B2B customers still place orders by phone, email, WhatsApp, spreadsheets or waiting for a sales rep to visit. That slows down the buying process and creates unnecessary admin for your sales and office teams.

Onsight gives your customers their own B2B customer ordering app, so they can browse your digital product catalogue, view product details and submit orders whenever it suits them.

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Order anytime

Customers can place orders outside office hours, during stock checks or whenever they remember what they need.

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Browse your digital catalogue

Give customers mobile access to product images, descriptions, categories and ordering information.

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Improve order accuracy

Customers enter their own orders directly, helping reduce misheard SKUs, email mistakes and manual retyping errors.

B2B ordering app

A self-service ordering app built for wholesale customers

Make it easier for your trade customers to buy from you while reducing manual order processing for your team.

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Customer self-service ordering

Let approved customers place orders directly from their own phones or tablets without needing to contact a rep first.

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Mobile digital catalogue

Give customers a convenient way to browse your product range, see images, review details and find the items they need.

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One-tap reordering

Customers can view their order history and duplicate previous orders with a single tap, making restocking faster and easier.

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Less manual admin

Reduce orders arriving by phone, email and paper forms, and give your office team cleaner digital orders to process.

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Better order accuracy

Customers choose products directly from your catalogue, reducing SKU mistakes, quantity errors and back-and-forth clarification.

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Stronger customer loyalty

Become easier to buy from by giving customers a convenient ordering channel they can use whenever they need stock.

How it works

Customer self-ordering with Onsight is simple

Upload your catalogue, invite your customers and let them start placing their own B2B orders from their mobile devices.

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1. Upload your products

Add your product details, images, categories and ordering information to create a professional digital catalogue.

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2. Invite your customers

Give selected customers access to your catalogue so they can browse products and prepare orders from their own devices.

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3. Receive customer orders

Customers place orders using their phone or tablet, giving your team cleaner order data and fewer manual steps.

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Turn your product catalogue into a mobile ordering channel

Your customers need quick access to product information before they buy. Onsight lets them browse your digital catalogue on mobile, helping them find the right products and place orders with confidence.

Instead of sending PDF catalogues, spreadsheets or product lists by email, you can give customers an always-available catalogue that supports direct ordering.

  • check_circle Show product images, descriptions and categories
  • check_circle Help customers find products faster on mobile devices
  • check_circle Reduce catalogue requests and product information emails
  • check_circle Allow customers to view order history and duplicate previous orders in seconds
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Visual product browsing

Make your product range easier to explore with a clean, mobile-friendly catalogue experience.

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Easy product discovery

Help customers locate the products they need without phoning your sales team.

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Catalogue-to-order workflow

Customers can go from browsing to ordering in one smooth mobile experience.

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Fewer phone orders

Free your team from repetitive order-taking calls.

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Fewer email orders

Reduce messy email threads and unclear purchase requests.

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Faster processing

Receive structured digital orders that are easier to review and process.

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Reduce manual order entry and speed up your sales workflow

Every order that arrives by phone, email or handwritten note usually needs to be checked, interpreted and re-entered by someone on your team.

With a B2B customer ordering app, your customers submit orders in a consistent digital format. That means fewer errors, less back-and-forth and a smoother path from customer request to order fulfilment.

Mobile-first buying

Meet your customers where they already work

Your customers are often checking stockrooms, walking shop floors, managing inventory or working away from a desk. A mobile ordering app gives them a practical way to order in the moment.

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For retailers and stores

Let store owners and buyers reorder stock while checking shelves, reviewing inventory or planning their next purchase.

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For food and beverage customers

Help restaurants, cafés and hospitality buyers place replenishment orders quickly from a phone or tablet.

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For warehouse and stockroom teams

Give purchasing teams a direct ordering channel they can use while physically checking stock levels.

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For trade and distribution customers

Support customers who need to order frequently, order in bulk or manage recurring product replenishment.

Built for B2B

Not a generic shopping cart. A customer ordering app for B2B sales.

B2B ordering is different from consumer ecommerce. Customers may need to order regularly, buy in larger quantities, use product codes, review detailed product information and work with existing supplier relationships. Onsight is designed for wholesale and distribution workflows where accuracy, repeat ordering and customer convenience matter.

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For trade customers

Give your approved B2B customers a direct way to buy from you.

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For repeat ordering

Support regular replenishment and product-based ordering workflows.

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For stronger relationships

Make your business more convenient, responsive and easier to order from.

Ready to give your customers 24/7 self-service ordering?

Launch a mobile-first customer ordering channel that helps customers buy more easily while reducing manual admin for your team.

Start Your Free Trial

No credit card. No obligation.

Explore more B2B sales tools

Onsight gives wholesale and distribution businesses a complete suite of tools for customer ordering, field sales and digital product catalogues.

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B2B Sales Portal

Offer a secure web-based ordering portal where trade customers can view your catalogue and place orders online.

Explore the B2B Sales Portal →
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B2B Ecommerce App

Create your own-branded ordering app for the Apple App Store and Google Play, giving customers an easy way to order.

Explore the B2B Ecommerce App →
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Mobile Product Catalogue App

Ditch paper catalogues for a visually rich product showcase that works beautifully on mobile devices.

Explore the Catalogue App →
FAQ

Frequently Asked Questions About B2B Customer Ordering Apps

What is a B2B customer ordering app?

A B2B customer ordering app is a mobile app that allows trade customers to browse a supplier’s product catalogue and place orders directly from their own phone or tablet. It gives customers a self-service ordering channel without needing to call, email or wait for a sales rep.

How does customer self-ordering help increase sales?

Customer self-ordering makes it easier for buyers to place orders whenever they need stock. Because customers can order outside office hours and without waiting for a rep, it can help increase order frequency, reduce missed orders and make repeat purchasing more convenient.

Can customers browse my product catalogue in the app?

Yes. Customers can browse your digital product catalogue from their mobile device, view product information and build orders directly from the catalogue.

Does a customer ordering app reduce manual order entry?

Yes. Instead of receiving orders by phone, email or paper form, your team receives structured digital orders. This helps reduce manual retyping, order interpretation errors and time spent clarifying customer requests.

Can customers reorder previous orders?

Yes. Customers can view their order history and duplicate previous orders with a single tap. This is ideal for repeat buyers who regularly restock the same products and want to avoid building every order from scratch.

Can customers order from a computer instead of the mobile app?

Yes. Onsight offers a web-based B2B sales portal as well. This gives buyers the flexibility to place orders from their office computers and laptops.

Who should use a B2B customer ordering app?

A B2B customer ordering app is ideal for wholesalers, distributors, manufacturers and suppliers that sell repeat products to trade customers. It is especially useful for businesses that want to offer 24/7 ordering, reduce manual admin and improve customer convenience.

Give Your Customers a Better Way to Order

Tell us about your business and we'll show you how Onsight's customer ordering app can reduce order admin and give your customers a better buying experience.