Writing eye-catching product descriptions for customer self-ordering

B2B self-ordering has many benefits for the customer including the flexibility to peruse over the product list in one’s own time, and thus, not having to wait for an available sales rep. Also, there is more time for decision-making, and

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5 key quality control checks pre-shipment

A while ago we briefly discussed the importance of quality control. This time around we look at the steps one can take to check quality on products right before they are shipped. Of course, there are many other stages at

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Why you should perform quality control before shipment

If you don’t already have a system of quality control in place then you definitely need it. Quality control has the ability to find problems and fix them before molehills become mountains. There are many stages at which quality control

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The evolution of emojis

In 2015 the Oxford English Dictionary’s word of the year was not actually a word but rather an emoji. The “tears of joy” one to be specific. A few years ago it would have seemed absurd to give such an

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What big tech releases had us talking in 2015?

New tech releases abounded in 2015 but nowadays this isn’t a big surprise. The world of technology is moving so fast that one almost expects to hear of new and exciting gadgets every day. In case you missed out, we’ve

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5 cool Gmail features to try out today

These days everyone and their dog has a Gmail account. But, while you might be using it every day, there are many cool (and easy-to-use) features in Gmail that you are likely missing out on. Take a look at some

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How to create a B2B website that potential customers can trust

It doesn’t matter to whom you sell or what you sell, having a website is crucial in today’s world. If you have a company or business, then you need a website. Being online is the ultimate opportunity to reach a

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What B2B purchasing behaviour looks like and what it can teach sales reps

The B2B landscape is constantly evolving and changing. Recent developments have shown that customers in B2B companies are leaning more towards a B2C way of purchasing. This means that the focus is shifting more towards the customer and how the

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5 informative sales-related YouTube channels to explore

Sometimes you just don’t have the time to sit down and read a whole book to keep your sales training up-to-date. So, why not turn to YouTube for your sales fix? There are many channels out there that can give

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Providing better customer service to B2B businesses

Providing excellent customer service is a great way of luring new customers and retaining current customers. It helps to differentiate you from your competitors. If your competition is matching you with regards to price and products, then exceptional customer service

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