The human touch still triumphs in the era of self-service

The digital age has brought about changes in many aspects of business. With increasing efficiency and optimisation, self-service sales have transformed the way that businesses interact with customers. Driven by innovative technologies and customer preferences, self-service has solidified itself as

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Objection handling: Navigating prospect concerns

Objections are inevitable roadblocks that arise during the sales process. Sales professionals able to navigate these objections set themselves apart from the competition. Objection handling is a crucial skill that turns objections from hurdles into opportunities. It is the role

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From idea to execution: Considerations for starting a business

Entrepreneurship is an exciting and challenging journey. Yet, it all begins with just an idea, a thought. One of the harder parts is figuring out how to go from an idea to a full-fledged business. Turning an idea into something

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7 Tips to pursuing a passion project while working

Embarking on a passion project can be an exhilarating, creativity-fuelled experience. Following one’s passions provides a sense of fulfillment and an outlet for one’s mental and physical itches. However, for most people, financial constraints mean that many have to keep

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Searchability in digital catalogues: The key to seamlessness

In the digital era, online shopping and e-commerce has become the norm. Thus, it has become even more important for businesses to optimise the searchability of their digital catalogues. A well-organised and easily searchable digital catalogue ensures that the shopping

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The art of business networking

There’s a common saying that goes around: “It’s not what you know, but who you know.” While there are many debates about the truthfulness of this statement, research into this hypothesis is being conducted. As it turns out, it may

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The makings of an agile business

Adapting to efficiently overcome new hurdles is paramount to maintaining a lasting business legacy. Markets are ever-evolving and new trends and technologies are always disrupting the competitive scene. Agility, in the context of business, refers to the capacity to adapt

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B2B partnerships: Opportunities for growth

In the competitive business landscape, B2B partnerships have become a vital strategy for sustained growth. A business can certainly make it alone in a free-for-all, but with so many players in the game, how is one supposed to keep up?

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Develop your sales team to achieve excellence

The sales world is very competitive. That is why developing a high-performing sales team is crucial for revenue growth. To accomplish this, organisations are required to invest in their sales team – be it through acquiring highly skilled talents or

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Continuous learning in the ever-changing business landscape

In the fast-paced, dynamic world of business, one needs to stay ahead of the curve to achieve critical success. This requires that one does not stagnate. With the ever changing world, one is ought to change as well to suit

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