To configure the email settings for customer invites:
- Log in to the Onsight web console at https://sales.onsightapp.com/.
- Click on ‘Settings’ from the left-hand side menu.
- Click on the ‘Configuration’ menu item.
- Click on the ‘Customer Emails’ tab.
- See your present settings for customer invites.
- Click the ‘Edit’ button.
- Edit the setting that you want to change.
- Click the ‘Save’ button
There are a range of email settings that you can change:
- Send customer invite emails?
Should an invite email be sent to customers to activate their account and download the Onsight ordering app? - Sender name
This name will display in front of the sender email address. The default sender name for your account is the company name you used to sign up for your account. - Sender email address
The email address that should appear as the From: address for the invite email.
All bounces will also go to this email address.
The default email address for a new account is [email protected]. If you would like to display your own company email address here, please contact [email protected] for more information. - Reply-To email address
When users reply to your invite email, their emails will go to this email address.
The default Reply-To email address for your account is the email address that you used to sign up for your account. - Email message
Choose your own message body for the customer invite email.