In Onsight, orders are not deleted by cancelled. To cancel an order in the web console, follow these instructions:
- Log in to the Onsight admin console at http://web.onsightapp.com/
- Click on ‘Orders’ from the left-hand side menu
- Find the order(s) that you want to delete
- Tick the checkbox(es) to the left of the order(s)
- Click on the ‘Cancel Document(s)’ button in the top right
- Click ‘Yes’ to confirm