Admin users and sales rep users (if given the right permissions) can add and edit customers in the Onsight app.

To add a new customer:

• Log into the Onsight B2B Sales app.
• Tap on ‘Customers’ on the top of the screen. Your customer list will display.
• To add a customer:
  • Tap on the ‘+’ button.
  • Fill in the customer name and tap ‘Next’.
  • Fill in the details for the primary contact person.
  • Fill in the customer’s billing address.
  • Fill in the customer’s shipping address.
  • Choose the address that must be used when you reps check into the customer’s location.
  • Choose which customer groups this customer should be added to.
  • Choose which sales reps shown own this customer.
  • Add some additional notes.
  • Tap ‘Done’.
• The new customer will sync to the cloud immediately if you are online or, if offline, as soon as you are online again and you manually trigger a sync.

To edit the details for an existing customer:

• Tap on the customer that you want to edit.
• Tap ‘Edit’ in the top right.
• You can now follow the same steps as when the customer was created. Either swipe left or tap ‘Next’ to move to the next screen.
• Tap ‘Done’ when you completed updating the customer’s details.
• The updated customer info will sync with the cloud immediately if you are online or, if offline, as soon as you are online again and you manually trigger a sync.

This article applies to the Onsight B2B Sales app that is available for iPhone, iPad, Android phone and Android tablet devices.